FAQs

If vehicle is drivable, come and see us for an on-the-spot estimate. Your claim can be processed there and then. Otherwise, either “call us”, or submit a “free online quote request”.

Apart form the obvious price. I myself look for an Insurance company who will give me choice of repairer. As the process will be less stressful to me when my vehicle needs repairing. Especially if I can have it repaired on one quote only.

Depending on your individual policy, most major insurance companies will fix your car on one quote saving you valuable time. Choose an insurance company who will give you choice of repairer.

We have the latest computer technology and have invested in a high quality paint system, with frequent upgrades to the system. This allows us to ensure your vehicle colour is a match. We take special pride in our ability to match factory finishes as the final step in the paint process.

If you have the other third party details, there is no reason why an excess should apply.

Sorry no. The variables in vehicle repairs are numerous and we really must sight the vehicle before we can give you an exact quote for the repairs and a timeframe.

Yes. Your insurance company are the ones who authorize the repairs.

If the accident is not your fault, you are entitled to a replacement car at no cost. If the accident is your fault we can organise you a hire car at a competitive price. (Conditions apply).

Yes, your choice, either by telephone, SMS or email. Feel free to call or email us any time during the repair process.

Yes, repairs performed by us are fully guaranteed.

To us the repairer, on behalf of your insurance company. If the excess applies it will need to be paid prior to, or upon collection of your vehicle on the day.

All major credit cards, EFTPOS, cheques, direct deposit (48 hr process time) or cash.

Please email us your question and we’ll answer it for you.

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    What our customers say

    Posted on Google Google
    Zoe Rowell profile picture
    Zoe Rowell
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Fabulous team at Street Image Repairs! Wonderful to deal with Michael and very impressed with their work and attention to detail!
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    Matthew Perkins profile picture
    Matthew Perkins
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Absolutely stellar team. I randomly walked into the workshop looking for a place to help me out with removing my ute canopy and installing a tray. Michael and the team were incredibly accommodating. Great price. Honest work. And a real eye for detail including going above and beyond to ensure I had a plug and play wiring loom rather than tapping into the main harness. The job took a bit of a challenging spin when we discovered the tray that came off a matching vehicle wasn't designed to fit. But they did incredible work helping modify and make it fit! All along the way they were easy to deal with. Upfront and clear about my options when things weren't as expected, and offered up options that covered the full spectrum from cost effective to look out for me, to accommodating finding fabricators if I wanted to go a bespoke route. Thanks again team, will definitely be back for your services when I inevitably need them!
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    Irene Wong profile picture
    Irene Wong
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Excellent quality and workmanship, very happy for the service, highly recommended. Thank you.
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    T Lenton profile picture
    T Lenton
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Always good genuine service and they do a great job . Highly recommend
    Posted on Google Google
    Sheona Williams profile picture
    Sheona Williams
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    A huge thank you to Michael and staff at Street Image. My car was damaged by a faulty car wash, and Michael guided me through the process of a quote, he liaised with the owner & their insurance, and after a few delays from the other party, Michael was able to fix my car. A couple of unforeseen existing anomalies with my car made the job a bit trickier than usual, but Michael was very professional & reassuring throughout the whole process. VERY happy with the outcome.. my car repair looks fantastic. (my car was also washed & vacuumed, and spotless... a very nice surprise when I picked it up!) Would highly recommend Street Image to anyone who needs accident/damage repairs done to their vehicle. Thanks guys :-)
    Posted on Google Google
    Ryan Oswin profile picture
    Ryan Oswin
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Michael and his team fixed my car and repaired it to better than ever. Nothing was too much trouble and the communication throughout the whole process was outstanding. Thank you for the great job - very much appreciated.
    Posted on Google Google
    Cooper profile picture
    Cooper
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Mary provided me with exceptional guidance to get my car booked to have it repaired. The repairs completed by Michael and his team, not only exceeded my expectations, but also made my car appear as though it had just rolled out of the showroom. Extremely satisfied with the service I received. Five stars!
    Posted on Google Google
    Maree Earl profile picture
    Maree Earl
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    I recently had a little binge in my car after hitting a kangaroo. Mary was a pleasure to deal with and very supportive. Her team was able to quickly fixed my car to a high standard so that I was able to get back on the roads again.
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